Step 1: Choose a charging dispenser
Each ABB Terra charger has two charging dispensers. Choose which dispenser you’d like to use and park your vehicle within reach of the connector. Turn off your vehicle.
Step 2: Connect the charging cable
Open your vehicle’s charging port per your vehicle manufacturer’s handbook. Attach any adapters needed as approved by your vehicle manufacturer. Connect the EV charging cable to your vehicle’s charging port.
Once the dispenser is inserted firmly, the charger will make a connection with your vehicle. This may take between 5-10 seconds.
Step 3: Select your payment method and start charge
Open your bp pulse app, enter the charger ID, and select the connector you are using.
Select the "Begin Charge" button.
Track your charge session progress in the bp pulse app even while you step away from the charging station.
Insert, swipe, or tap your credit card on the card reader. Press the “Start” button on the touch screen. Charger unit screen will display charge session initiating. Once initiated, the charging session details will display on screen.
Step 4: Stop your charging session
Press “Stop” in the bp pulse app or press the “Stop” button on the charger touchscreen. Your vehicle may also have a stop charge button–please consult your owner's manual.
Unplug the charger from your vehicle and return the charging cable to the charging station holster. Please return the station as you found it. Thank you for supporting our EV community!
Pro tip:
Your charging cable may not unlock if the car is locked.
Contact us
Our Customer Care team is on hand to give you the support that you need. You can get in touch with us using one of the following channels:
Phone
Give us a call below to get assistance on your inquiry.
833-277-8573
Send any questions or concerns directly to us and we’ll get back to you.
