Public charging support

Need help with one of our chargers or have a question about your account? We’re here 24/7 for anything you need.

Contact us

Our Customer Care Team is on hand to give you the support that you need. You can get in touch with us using one of the following channels:

Phone

Get in touch with us via our online help form and our team will reach out to resolve your query.

833-277-8573

Email

Send any questions or concerns directly and we’ll get back to you.

Select the charger you need help with

For help with the specific bp pulse charger you're using, click on the image of the charger below and view step-by-step instructions on how to charge, pay, and be on your way.