Step 1: Choose a charging point
Also known as a charge port or dispenser, Tritium PKM 150kW chargers have two charging points. On the charger unit screen, select which dispenser you will use for your charge session.
Step 2: Connect the charging cable
Open your vehicle’s charging port per your vehicle manufacturer’s handbook. Attach any adapters needed as approved by your vehicle manufacturer. The charger screen will invite you to connect the charging cable to your vehicle.
Once the dispenser is inserted firmly, the charger will make a connection with your vehicle. This may take between 5-10 seconds.
The charger will display your successful connection on screen. The dispenser will lock into place.
Step 3: Select your payment method
Enter the charger and dispenser ID.
Select the Charge button.
Charger unit screen will display charge session initiating.
Once initiated, the charging session details will display on screen.
Step 4: Start your charge
In the app, select the charge button.
Track your charge session progress in the bp pulse app no matter where you go.
Charger unit screen will display charge session initiating.
Once initiated, the charging session details will display on screen.
Step 5: Stop your charging session
Press Stop in the bp pulse app or select "stop" on the charger unit screen.
Please return the station as you found it. Return the charging cable and the dispenser back ready for the next user - support the community!
Get back on the road!
Pro tip:
Depending on your vehicle’s manufacturer and model, you may also be able to release your cable using a button inside your vehicle. This could be located on your dashboard, within your steering column, or in the trunk. Review your vehicle manual to confirm.
Pro tip:
Your cable may not unlock if the car is locked.
Contact us
Our Customer Care Team is on hand to give you the support that you need. You can get in touch with us using one of the following channels:
Phone
Get in touch with us via our online help form and our team will reach out to resolve your query.
833-277-8573
Send any questions or concerns directly and we’ll get back to you.
