FAQ: Upgrading our Network
Upgrading our EV charging network We’re making some changes to give you a great EV charging experience, every time. Read the FAQ Find a charger Improving the EV charging experience As we build out a network of fast, convenient, and reliable EV charging, we’re making some exciting changes to ensure this continues far into the […]
ABB Terra DC Fast Charger
A step-by-step guide How to use our 180kW chargers Get started charging Step 1: Choose a charging dispenser Each ABB Terra charger has two charging dispensers. Choose which dispenser you’d like to use and park your vehicle within reach of the connector. Turn off your vehicle. Step 2: Connect the charging cable Open your vehicle’s […]
Alpitronic 400kW Hypercharger
A step-by-step guide How to use our 400kW chargers Get started charging Step 1: Choose a charger Park your vehicle in your chosen charging bay. Ensure the charger is available to use — the screen on the charger should say “I’m ready”. Not available? Please try another charger or call support: 833-277-8573 Step 2: Select […]
FreeWire Boost Charger 150
A step-by-step guide How to use our 150kW chargers Get started charging Step 1: Choose a charging dispenser Each FreeWire Boost Charger has two charging ports or dispensers. On the charger unit screen, select which dispenser you will use for your charging session. Step 2: Connect the charging cable Open your vehicle’s charging port per […]
Tritium PKM 150 DC Fast Charger
A step-by-step guide How to use our 150kW chargers Get started charging Step 1: Choose a charging bay Each Tritium PKM 150kW charger has two charging ports or dispensers. On the charger unit screen, select which dispenser you will use for your charging session. Step 2: Connect the charging cable Open your vehicle’s charging port […]
Support – How to Charge
Public charging support Need help with one of our chargers or have a question about your account? We’re here 24/7 for anything you need. Get support Contact us Our Customer Care Team is on hand to give you the support that you need. You can get in touch with us using one of the following […]
